Difference between revisions of "Phones"
From OSHKY Knowledge Library
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| − | = Monthly Phone Bills = | + | == Monthly Phone Bills == |
* Jenifer sends out phone call logs each month for each phone number — including cell phones. | * Jenifer sends out phone call logs each month for each phone number — including cell phones. | ||
* Upon receipt, review calls. | * Upon receipt, review calls. | ||
| Line 6: | Line 6: | ||
== Voicemail == | == Voicemail == | ||
| + | Our phone systems are run by Avaya/Nortel '''CallPilot'''. Unlike the old days of the POTS (plain ol' telephone service), computers run everything. And that includes modern multi-line phone systems. If you didn't notice, there's a network cable running to your phone instead of a RJ-11 connected telephone line. | ||
| − | + | There are ''three ways'' to access your voicemail: | |
| − | + | # '''Through your phone''' and dialing #72000 | |
| + | # '''Through your web browser''', using the ''[http://2100cp.ky.gov/mycallpilot My CallPilot]'' website. | ||
| + | # '''Through your email inbox.''' Using the ''[http://2100cp.ky.gov/mycallpilot My CallPilot]'' website, you can configure your voicemail to forward straight to your email inbox. | ||
| − | + | == ''My CallPilot'' Website == | |
| − | + | [[File:Mycallpilot login.png|thumb|435x435px|The ''My CallPilot'' login screen]] | |
| − | http://2100cp.ky.gov/mycallpilot | + | The CallPilot Outlook add-in was removed from our computers due to incompatibility with Outlook 2016. However, website-based configuration and control is still alive and well through the ''[http://2100cp.ky.gov/mycallpilot My CallPilot]'' web page presented by our internal CallPilot server. |
| + | # In your web browser, go to the intranet website address at http://2100cp.ky.gov/mycallpilot/mycp.asp | ||
| + | # Once that page opens up, in the '''Mailbox''' field, type in your phone number in the format ''502564xxxx'', where ''xxxx'' is your personal extension. | ||
| + | # For the '''Password''' field, enter the same password you enter when calling your voicemail through the phone. | ||
| + | # Click '''Login''' or hit Enter on your keyboard. | ||
| + | # [[File:Mycallpilot messages tab.png|thumb|435x435px|"Messages" tab of the ''My CallPilot'' website]]On the next page, at the top, click the tab that says, “CallPilot Messages.” | ||
[[Category:Personnel, Fiscal, etc.]] | [[Category:Personnel, Fiscal, etc.]] | ||
Revision as of 20:29, 14 March 2017
Monthly Phone Bills
- Jenifer sends out phone call logs each month for each phone number — including cell phones.
- Upon receipt, review calls.
- If none are personal, forward the email Jenifer sent you to Stephen Snellen with "No personal calls" in the body of the email.
- Go on about your day. Keep calm and carry on.
Voicemail
Our phone systems are run by Avaya/Nortel CallPilot. Unlike the old days of the POTS (plain ol' telephone service), computers run everything. And that includes modern multi-line phone systems. If you didn't notice, there's a network cable running to your phone instead of a RJ-11 connected telephone line.
There are three ways to access your voicemail:
- Through your phone and dialing #72000
- Through your web browser, using the My CallPilot website.
- Through your email inbox. Using the My CallPilot website, you can configure your voicemail to forward straight to your email inbox.
My CallPilot Website
The CallPilot Outlook add-in was removed from our computers due to incompatibility with Outlook 2016. However, website-based configuration and control is still alive and well through the My CallPilot web page presented by our internal CallPilot server.
- In your web browser, go to the intranet website address at http://2100cp.ky.gov/mycallpilot/mycp.asp
- Once that page opens up, in the Mailbox field, type in your phone number in the format 502564xxxx, where xxxx is your personal extension.
- For the Password field, enter the same password you enter when calling your voicemail through the phone.
- Click Login or hit Enter on your keyboard.
- On the next page, at the top, click the tab that says, “CallPilot Messages.”
